Beyond certification: What ISO standards mean at Autopay Technologies

On World Standards Day, we are highlighting the people and processes behind Autopay's three ISO certifications, and why they matter to our customers.

At Autopay, we are certified to three internationally recognised standards: ISO 9001 for quality management, ISO 14001 for environmental management and ISO 27001 for information security.

But what does being ISO certified actually mean in practice? For Kari-Janne Brekke, Head of Operations and DPO at Autopay, the principle is straightforward:

"Say what you do. Do what you say. Check if it works. And do it a little better next time."

It's an approach that helps us maintain consistent processes, manage risks and continuously improve how we operate.

Building security into everyday operations

Information security is a fundamental part of delivering reliable parking technology.

"ISO 27001 gives us a framework for assessing risks and considering security throughout the entire lifecycle," explains Sarmilan Gunabala, Security Manager at Autopay.

The objective is to protect information, maintain its integrity and ensure it is available when needed. Rather than treating security as a separate exercise, it's embedded into everyday processes and decisions.

Why does certification matter to our customers?

ISO certification provides independent verification that our management systems meet internationally recognised requirements. As Sarmilan explains, customers do not simply have to take our word for it. Independent auditors assess the systems and processes we have in place.

For our customers and partners, this provides greater confidence in how we approach quality, environmental responsibility and information security. And the work does not stop once certification is achieved.

With annual audits and ongoing improvements, maintaining our certifications is a continuous commitment. Because at Autopay, ISO is not just about meeting standards. It is about continuously improving how we work and delivering technology our customers can rely on.