Virtual kiosk

What is virtual kiosk?

Virtual Kiosk is an online payment solution that allows drivers to pay for their parking session before leaving the facility.

By scanning a QR code placed on-site, drivers are redirected to a mobile-friendly payment page where they can search for their session, pay, and exit within the configured grace period.

With Virtual kiosk, drivers no longer need to search for a physical payment machine to pay for parking, while parking operators can reduce the need for on-site payment machines.

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How it works

Enter the parking facility

Scan the QR code before exiting

Enter license plate number

Pay for the parking

Read about Parking management

Exit the parking facility

Key benefits

Virtual Kiosk is designed for parking operators who:

  • Want to replace or reduce physical kiosks

  • Need a digital “pay before exit” option

  • Operate ANPR-based facilities

  • Want flexible, scalable payment solutions

Who is it for?

  • No physical payment kiosks needed

  • Faster exit and improved customer experience

  • Configurable per facility and parking zone

  • Branding options available

  • Secure and privacy-aware design

A digital way to pay for parking before exit

Let drivers pay for their parking directly from their phone. No physical kiosk required.

Pricing and availability

Virtual kiosk is a paid add-on service and is not enabled by default. Contact sales to get pricing and enable Virtual kiosk for your facilities.

Contact sales to get started

Frequently asked questions

  • Virtual kiosk can replace or complement physical kiosks. It is especially useful for facilities that want to reduce hardware, maintenance, or queues, while still offering a “pay before exit” option.

  • Virtual Kiosk is available to Autopay customers and is intended for ANPR-based facilities where drivers may want to pay before exit.

  • No. Virtual Kiosk is a paid add-on service and must be enabled and configured per facility.

  • The operator places a QR code at a suitable location within the facility (for example near exits or elevators). The QR code links to the Virtual Kiosk payment page.

  • Yes. Virtual kiosk supports branding options, including logo and footer colour, allowing the payment experience to align with your brand.

  • Yes. A Virtual Kiosk can be configured to include multiple zones within the same landlord, depending on your setup and needs.

  • Once payment is completed, the parking session is put into exit grace, giving the driver sufficient time to leave the facility. The length of the exit grace period is defined by the operator.

  • Yes. Virtual kiosk includes measures to prevent misuse, such as limiting repeated searches for parking sessions. These safeguards help protect personal data and reduce the risk of abuse.

  • Yes. After payment, drivers can download a receipt or receive it by email.

  • To enable Virtual Kiosk, please contact your Autopay sales representative or reach out to sales@autopay.io for pricing and setup.